FAQs

FAQs for company

Q: How is VISTO brand?
VISTO is famous Top brand Design Lighting manufacturer of China, has:
– 10+ years: Lighting manufacturer experience.
– 8000 square meters factory
– 12 months warranty

Q: What Certifications do you have?
ISO9001, CE, SASO, CO, FTA certifications etc. 100% quality check and durable testing before each of shipment.

Q: What is VISTO products warranty?
12 months warranty for all Visto standard products.

Q: What is your Payment methods?
Accept payment via T/T (Bank transfer);
Accept L/C at sight (bulk order).

Q: How long is your production time?
15 working days for sample order;
25-35 working days for bulk order.

Q: What is the Shipping Way:?
20-30 days by sea to your nearest seaport
2-5 days by air to your nearest airport
3-5 days by express to your doorstep

FAQs for products

Q: What kind of Lighting you can provide?
Support Chandelier, Pendant Lamp, Wall Lamp, Table Lamp, Floor lamp,etc. 
Support Collection: Modern, Nordic, Casual Luxury, Pure Wooden, etc.

Q: Is it possible to customization for special orders?
Yes.
support to produce the lighting based on your appearance design.
support to produce the lamp based on your project.

Q: What is the Rated Voltage range for Lighting?
AC: 220~240V/ 50Hz;
AC:110~120V/60Hz.